Patients Cancellation Policy
Rescheduling appointments and our missed-appointment policy.
We value your time — and ours
Appointments are reserved specifically for you. When an appointment is missed without notice, that time cannot be offered to another patient who may need care.
Notice we ask for
If you need to reschedule or cancel, we kindly ask for at least 48 hours’ notice so we can offer the time to someone else and find a time that works better for you.
Missed or late-cancelled appointments
Appointments cancelled with less than the requested notice, or missed without notice, may be subject to a fee. We understand emergencies happen, and we consider individual circumstances.
Appointment confirmations
As a courtesy, we send reminders by phone, text, or email. Please keep your contact information up to date and confirm when we reach out.
Rescheduling
To reschedule, please call the office where your appointment is booked, or use our online booking. We will do our best to find a convenient time.
Farzad Dental · Dr. Philip Farzad, DDS
Encino: 16661 Ventura Blvd, Suite 815, Encino, CA 91436 · (818) 905-7787
Palmdale: 623 West Ave Q, Suite B, Palmdale, CA 93551 · (661) 224-9333
Last updated: 2026. This page is provided for general informational purposes.